When do deliveries take place?

Flower Deliveries take place between 12P-5P, Tuesday - Saturday.

Do you take same-day orders?


Where do you deliver?

Durham, Chapel Hill, and Carrboro currently. We do not offer delivery outside of this zone at this time.

What is the delivery fee? 

Durham Delivery Fee - $13

Chapel Hill & Carrboro Delivery Fee - $16

Where do I enter in delivery information for my recipient when purchasing online?

During the checkout process, you should enter in your recipient's information as part of the shipping details. Afterwards, you can enter in billing details in the payment section.

How will I know you received my order?

If you purchased online and you received the automated confirmation email, we received the order and you're all set! If there are any additional questions or changes need to your order, we will reach out to you directly.


Can I request an arrangement with specific types of flowers?

Our floral inventory changes on a week-by-week basis. Our florists are given designer’s choice when creating our arrangements, but will absolutely strive to incorporate requests for specific colors, moods or textures whenever possible. Requests to incorporate specific types of flowers can be accommodated, if we have it in stock. 

How do I know what types of flowers are in stock?

As our inventory is continuously changing, the best way to keep up is to visit us in store! We also recommend following us on instagram, as we often post recently-made arrangements and alerts for whenever special blooms are in season and in stock. 

How do I ensure my arrangement lasts as long as possible?

Make sure that you replace the water in the vase every day (yes, every day!). Add a small amount of flower food from the packet that is provided to you as part of the arrangement. Keep the arrangement away from excess heat and sunlight, and remove flowers once they've died--some will inherently outlast others.

Where do you source your flowers?

During the growing season — which in NC is about March through November — 100% of our flowers are sourced locally. Outside of that, we try to purchase our flowers domestically as much as possible, although we reserve the right to order internationally if we deem necessary.

Do you do Weddings?

We do! Check out our wedding page for further information.

Do you use floral foam?

We do not. We are a 100% foam-free studio and try to prioritize sustainability as much as possible. We also strive to use as little single-use plastic as possible for our designs.

Do you accept phone orders?

We no longer accept phone orders but please email us hello@blossomandboneflorals.com if you need any assistance placing an order online.

Do you offer floral subscriptions?

Absolutely. We run seasonal floral subscriptions that are made available online. If you are looking for a weekly or monthly personal subscription, send us an email at hello@blossomandboneflorals.com and we can get you sorted. Personal pickup and delivery subscription arrangements are available.

What is your refund policy?

We provide refunds for cancelled orders that have not been fulfilled (meaning ready to be delivered, or delivery attempt is in progress). Otherwise, we cannot accept refunds for floral products. Please note that local delivery fees are non-refundable. Full details of our refund policy are listed here.